Northbrook Collision Repair
ACRB VerifiedNorthbrook, IL
ACRB Score
80
Performance scorecard
Based on 15 months of verified BSM data — 89 repair orders in the last 12 months
ACRB Composite Score
80
80
out of 100
Customer Satisfaction
83
CSI score out of 100
Avg. Cycle Time
8.3d
days from open to close
Supplement Rate
10.5%
avg supplement as % of estimate
Scores are sourced from verified BSM system data and updated quarterly. ACRB does not accept self-reported submissions — all metrics are pulled directly from shop management software.
ACRB Verified — What this means
This shop has met ACRB Verified thresholds with 6+ months of verified performance data. Real CSI, cycle time, and estimate accuracy scores are on file and meet ACRB's minimum scoring requirements.
How ACRB certification works