Find a certified collision repair shop
Every shop in the ACRB directory is scored on verified performance data — not on what they pay for listing placement.
Certified shops
Scored on CSI, estimate accuracy, cycle time, and supplement frequency.
Unrated shops
These shops are in the ACRB database but don't yet meet the minimum data requirements for scoring.
Insufficient data history
Insufficient RO volume
How ACRB scoring works
Every score is built from verified repair order data — not self-reported information.
Verified survey data from CCC, Mitchell, and direct sources. DRP surveys normalized for source bias.
Supplement amounts as a % of original estimate. Measures how accurately shops price repairs upfront.
Average days from open to close vs. volume-adjusted benchmarks. Measures operational efficiency.
% of repair orders that required any supplement. Anti-gaming check paired with estimate accuracy.
Shops with more verified history get a reliability bonus. Requires 6+ months and 25+ repair orders.